Get in Touch With Us
Got a question about something you read on Non Gamstop Sites, spotted an offer that has changed, or want to suggest a casino for us to look at? Here is how to get hold of us and what we can actually help with.
How to Reach Us
Email is the best way to contact us. Write to [email protected] and a member of the team will read your message and reply personally — we do not rely on automated responses to close out enquiries. Include a short line on what your message is about (a correction, a general question, feedback on a review) so we can route it to the right person and get back to you faster. We aim to respond within a couple of working days, though it can take a little longer at busy times.
What We Can Help With
- Questions about our reviews — If you want more detail on how we assessed a particular brand, such as Betmica, Kikibet or any other operator listed on our Best Non GamStop Casinos 2026 page, ask and we will explain our reasoning.
- Corrections — Welcome offers, terms and free spins allowances change frequently. If something looks out of date or inaccurate, tell us and we will check it.
- Suggestions — If there is a topic, payment method or type of game you would like us to cover in more depth, let us know.
- Partnership or editorial enquiries — If you represent a casino brand or an industry organisation, introduce yourself and outline what you have in mind.
What We Cannot Help With
We are an independent comparison site, not a casino operator, payment processor or regulator. That means a few things are outside what we can do for you:
- We cannot process deposits, withdrawals, account verification or bonus credits — those queries need to go to the casino's own support team, usually reachable through live chat on the operator's site.
- We cannot access or amend your GAMSTOP status. If you are looking to manage or reinstate self-exclusion, that is handled directly through the GAMSTOP service, not through us.
- We are not able to offer legal or financial advice about gambling in your specific circumstances.
If You Need Support Around Gambling
If you or someone you know is finding it difficult to control their gambling, please mention this in your message and we will point you towards appropriate support organisations. We would rather you reach out than struggle in silence — this applies whether you play at UK-licensed sites or at casinos not on GAMSTOP.
Before You Write In
A few quick checks can save you a round trip:
- If your question is about a specific brand's current welcome offer, check the offer details shown alongside that brand first — terms such as wagering requirements and minimum deposits are usually listed there.
- If you are weighing up which site suits you, our Best Non GamStop Casinos 2026 page covers how we rate and rank operators, including payment options and game selection.
- Have any screenshots or reference numbers ready if your enquiry relates to something you saw on a specific page — it helps us find and fix it quickly.
A Note on How We Work
Non Gamstop Sites is editorially independent. Feedback from readers genuinely shapes what we cover and how we cover it, and we take accuracy seriously — if something we have published is wrong or has changed, we want to hear about it and correct it. Thank you for taking the time to visit this page.
18+. Gambling should be entertainment, not a way to make money. Please play responsibly.